Doesn't answer emails

>Doesn't answer emails
>Doesn't do shit and doesn't tell you if you ask a question without opening a support ticket
>Takes weeks to fix simple problems
>Passive aggressive about everything
>Makes you feel guilty for making him do work
>Closes tickets when giving half-assed solutions without confirming that it's adequate
>Doesn't confirm with you before doing stuff that destroys your data.

Why is it that IT guys in every place I've worked for have all been useless, self-entitled, lazy pieces of shit? Is that a skill they teach students in network-oriented CS courses?

Post your office IT guys stories.

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get jaded and hateful after dealing with retard after retard after complete fucking blithering retard that you can only wonder as to how they function in life.

>Doesn't do shit and doesn't tell you if you ask a question without opening a support ticket
It is called being a professional.

I work in a bank.

Someone thought it was a good idea to ship half of out back office to pajeets and half to Mexico.

I almost lost a huge transaction for a client because a Mexican piece of shit fucked up their job by being lazy and not confirming the fix was in place. I got him fired.

>>>Doesn't do shit and doesn't tell you if you ask a question without opening a support ticket
this is so that when his manager looks at the ticket statistics to see what issues users are having most often, its accurate because every issue gets a ticket assigned and nothing happens thats unrecorded

A professionnal tells you that you must open a ticket. Heck, a real professional who cares about their job and isn't just a payroll suckling piece of shit leech opens a ticket for you, then tells you that next time you have to open a ticket. They don't just ignore your request for help as if your problem didn't matter because you didn't approach them in the matter they demand you to.

The proactiveness of IT specialists is vital to getting work done. The speedy intervention of IT is often necessary to get any further at a task. You can't just always do your own thing the way you want to do it just because people need you and you don't need them. If you don't get that, you are a waste of space and resource for your colleagues and your employer.

>You can't just always do your own thing the way you want to do it
Like asking for IT help without opening a ticket?

I did that on my second day and the IT specialist knew I was new and that nobody had told me about his dumbass ticket system.

Why is it that everything I see your trip, you're being a self-satisfying asshole to someone about something just for the sake of being a self-satisfying asshole? Can't you just drown in a river or get brain cancer or something?

> Paraphrasing issue into a ticket instead of making them open it up themselves with the issue in their own words.

Nigga anytime a customer tells you what they think happened that's a cue to just stop listening from that point on.

dealing with entitled dicks like you all day long is why everyone in IT is an asshole

I'm not a customer, I'm a developer.

I didn't say a word about it. Nobody ever talks down to this guy because everyone feels like he has some kind of notoriety.

That's actually why IT people are assholes. Because people keep kissing their ass and they get used to it.

Just do the fucking job you're being paid for and stop thinking you're a victim of the universe every time you have to repeat an explaination or investigate an issue the person you're serving misunderstood.

>I had problems with one IT person therefore all IT people are the same way

Flawless logic

I already said in the OP that this is how every IT staff I've dealt with was.

I'm getting sick of this. Stop being stupid and making me repeat myself.

>>I'm not a customer, I'm a developer.
developers cause even more problems than regular users since they know enough to be dangerous

>I've had problems with a couple of IT people, therefore I am going to assume that every IT person in the world acts the same way.

Fixed it just for you!

>I had problems with all the IT persons I've interacted with therefore all IT people are the same way

youtube.com/watch?v=Iz3OeROEt4M

Yes and you are hired to deal with that. If they didn't cause problems, your job would just be sitting on your ass all day, and you'd be unemployed because nobody hires people to do that.

I'm relatively new in my IT help desk position and my boss is pretty ruthless about our tickets. I mean he will use them as a measure of how well our department gets shit done and to justify our existence so it's very important for me to catalog my work. However if someone puts in a ticket and it just fucking sits there for a week but your fucking fag hag friend interrupts us so you can work on her bullshit fucking really bothers me.

I'm so sorry for oppressing your kind for being shitty people.

Maybe do your job right without always acting like a victim of people's stupidity and people will stop talking shit about you behind your back.

>I can do whatever I want to and you have to clean up after me!
sounds like you deserve the shit treatment you get from IT m8

Sorry kiddo I am not a ticket jokey. Unless it is an outage I only deal with tickets related to firewall rule changes and vulnerability scans when needed, and I am in no hurry to finish those.

I don't "do whatever I want", but I have a job to do and sometimes a less than ideal situation to do it safely. Sometimes, things go south. It is already stressful enough without getting an attitude and wilful incompetence from the only person who can help me.

we act like that because your questions are fucking stupid and they should never have hired your helpless dumb ass in the first place, it's not IT's job to fucking train you idiots on how to use a PC

>I've had to deal with some computer illiterate people therefore all the people who require IT help are computer illiterate.

Look I understand that you're upset because of the situation but, complaining here isn't going to solve your problems. Not all IT people are that way believe it or not, just try and see the situation from their point of view and hopefully you and the IT staff can work together.

Instead of getting mad, try asking him why he isn't doing X and try and understand their roles & responsibilities.

If you've tried to be reasonable with them and nothing has been accomplished then, there's not much you can do.

They're almost as bad as dedicated liveops teams.

A position that exists only to waste money because the developers are too incompetent to manage deployments, live environments, build systems and proper communication.

That's fine for real life, yes, but this is Sup Forums and I want to lash out indiscriminately like people do all the time about anything they are mad about.

Why is my thread getting analyzed and nitpicked for accuracy and fairness?

Wait there is IT that actually requires tickets to do work? That's fucking ridiculous.

That's like a dev refusing to do any work that isn't on a kanban or fucking whatever people use these days.

...

My old job was super stressful because I was IT and if there was an issue with something of ours, we had to contact our IT department. Problem was I could fix it myself easily but they decided to take away our tools and permissions to programs so the IT department for the IT department would have something to do.

The best part our IT department were all fucking pajeets. I shit you not, we had to call India to fix the shit we could easily fix if they let us.

I don't miss that job in the slightest.

why didn't you use the hot new spicy caveman sponge meme op?

IT guys at the place I work with are pretty cool. Company isn't too large though, only ~150 people work in my office. Think there's only 3 actual IT guys.

Also, tickets are nice because they help you remember things and everything is in one place.

You're interrupting my paid shitposting time, that's why.

Just fuck off and Google it, that's what I do when I actually have to fix shit anyway.