I have a Seagate external 3TB hard drive, much like pic-related. When I plug it in, I can play movies, music, etc from it for about 8 mins. Then the file stops playing and whatever program I'm using (foobar2000, PotPlayer, etc) eventually crashes.
I'd like to back up the drive, but I can barely get any files off it. If I have a 30 GB movie, the transfer drops to 0B/s before it completes.
Unfortunately, this is the replacement drive given to me after my original Seagate drive died under warranty. I'm a retard and can't navigate Seagate's website for shit to figure out if I can get this replaced or not.
Any ideas on what to do?
Even a link to Seagate customer service chat would help.
I heard that's a lot of work. Will that help me any though?
Ryan Jenkins
HDD
Grayson Nguyen
Well known problem. OPen up the device and you will find a 128mb thumb stick like pic related
All you can do is format using ZIP to get back up to the full 3tb - it's compressed, but its your best choice
Oliver Murphy
This is false. This will destroy your drive.
Hudson Davis
That's not my issue >_> Yeah, I know... any suggestions?
Aiden Bell
>Any ideas on what to do? Try disassembling the external hard disk container to get at the bare harddisk inside, and putting that into a computer. There's a good possibility (but by no means a certainty) that that will allow you to get your data off it.
Christian Evans
By bare, I assume you mean so that I can install it like an internal HDD and not actually exposing the spinny thing, right? So just connect via SATA?
Austin Moore
Any chance these are torrented movies and you still have the .torrent? You could actually torrent it off the drive using two clients. There's other ways to do a transfer piece by piece, but I'm not up on them.
This a pretty good start for identifying the problem and getting clues on what to do. If you either a) cant follow this guide or b) none of this works, it's best to take it to a specialist. They may have the tools and expertise to help you.
Joshua Jackson
>By bare, I assume you mean so that I can install it like an internal HDD and not actually exposing the spinny thing, right? >So just connect via SATA? Yeah.
Robert Harris
That might work for a some of the files, but not all of them. It actually was my backup drive for an old computer, too. Ironic that the backup should fail. I'll give these a shot.
Any chance I can get Seagate to recover for free if this is a replacement for my first failed drive?
Jackson Hill
>Failing hard drive >SSD or HDD?
Christian Taylor
>Any chance I can get Seagate to recover for free if this is a replacement for my first failed drive? No. The safety of your data is your responsibility. They do not include $1000 data recovery with the sale of a $50 hard drive. You get the drive and a warranty to replace it if the drive fails. There's no way they can guarantee how long any drive will last.
Oliver Scott
ssd can fail too retard
Gabriel Gomez
Gotcha. Only reason I was asking is because I DID purchase a warranty with the first one. Died. Replaced. Dying again. I wasn't sure if this second drive would still be covered.
Josiah Lewis
Perhaps a FTP client? Anyone want to chime in on one that can resume downloads and how to set it up to point to an external drive?
Looking at commands, I see xcopy has: /Z Copies networked files in restartable mode.
Dunno if this is what we're looking for, but it looks promising.
Wyatt Lopez
If it's still in the warranty period you're still covered. It covers you for the entire time period, not just for the first replacement.
Michael Ortiz
>failing Hard Drive >Solid State Drive or Hard Data Drive?
Xavier Brooks
Sounds more like the USB controller failing. Perhaps you'll have more luck if you take the drive out of the enclosure and plug it in directly to the motherboard.
Julian Wright
More to the point, perhaps: Does it make weird sounds when it's failing?
Daniel Jones
Why hasn't neo/g/ asked what the SMART says?
Gavin Gray
>This I've gone through a few >always this
Ian Ross
Seems a little out of my league. Can you provide a link I can look into?
Darn
Yeah, someone suggested that. I'll try this first. I just happen to be building a PC in the coming weeks.
Not to my knowledge. Then again, it's difficult to tell exactly when it's going to fail, as I'm sitting there for several minutes with no issue, then nothing. I'm worried about testing this, especially if it's on its last legs.
Elijah Reed
>3TB >SSD Sounds 'bout right.
Isaac Cruz
>Then again, it's difficult to tell exactly when it's going to fail You don't need to tell in advance when it's going to fail. Just listen to it as it has failed.
Thomas Evans
I'll try now. This won't fuck it up (more), will it?
All the ones that can't be restarted, yes, if xcopy indeed has that functionality.
Josiah Morgan
If SATA doesn't work, I'll try this.
Currently playing a video file. 4:20 in with no issues yet.
Hey, it was a gift. That's why they bought the warranty.
On that topic, building a new PC. Looking for some 4TB mass storages (and another one to backup this HDD to).
What are my best options for reliability that won't break the bank? All the cheapest stuff is Seagate, on PCPartPicker.
Lincoln Ramirez
>What are my best options for reliability that won't break the bank? RAID 1.
Hunter Stewart
Great. Literally twice as expensive. Just two of the cheapest pieces of shit in RAID 1, then get another if one fails?
Or should I spend more up front for a more reliable drive (or two) so I don't have to buy more as often?
Jacob Phillips
So, the video stopped at 8:44. No audible anythings from the drive.
Interestingly enough, the timer on the video kept climbing upwards. Currently at 11:00 and counting, but the video hasn't moved.
II expect if I try to pause or close the player, it'll crash.
>Pausing worked. >Closing did not.
Isaac Rivera
You shucked it already? That was fast.
Charles Brown
HGST have the best Hard Drives, then WD because they bought them.
Alexander Powell
No, lol. I just played a file to see if it would make a noise. It did not.
I don't currently have the hardware to shuck and have nothing to connect it to. Once I have another drive to back it up on, and an actual computer/motherboard to work with, I'll do that.
That's why I'm asking for HDD buying advice.
Aaron Foster
You don't have some old computer you could plug it into?
Kayden Cruz
Nah, just laptops. I'm joining the masterrace, though. Got some suggestions from another thread and am putting together a pretty good budget build. I just need storage and RAM (and for the damn case to show up).
Isaac Morales
>Just two of the cheapest pieces of shit in RAID 1, then get another if one fails? Yes. >Or should I spend more up front for a more reliable drive (or two) so I don't have to buy more as often? I wouldn't do that. Even with the most expensive disk you can get, there's always the chance of early failure. I've had too many disks fail at this time to take the chance. I'm currently running RAID1 on all the disks in my NFS server, and always have a spare lying around.
Nolan Collins
Hooray! >Supporting the company that has screwed my over 1.5x.
Isaac Long
You don't *have* to buy Seagate.
Jose Howard
If I'm getting the cheapest pieces of shit, I do.
I'm not 100% opposed to it. If they have a laughably high failure rate, then I'll stay away, I guess. But just because I had a bad experience doesn't mean all of their products are shit.
Brandon Mitchell
It's a long shot, but just in case: I don't suppose your laptop has an esata port?
Brayden Cox
Almost certain it doesn't. Like I said, a few more weeks. I'll get a few drives. Try again. Won't touch the faulty one in the meantime.
Kayden Torres
Alrighty.
By the way, does the harddrive reliably start working again if you unplug it and then plug it back in (and similarly unplug the power cable, if any)? If so, that's a strong hint it's probably the enclosure rather than the drive.
Charles Green
>Seagate
Everytime
Jackson Perez
Just make sure you test your RAID 1 properly, so you know what to do when a failure occurs.
Nolan Butler
Yes, actually. I can get another 8 and a half minutes if I unplug and plug it back in. That's the only way I can get it to play anything actually. Watching movies 8 mins at a time is hell though.
Worth paying a premium for another brand?
Um, I have no idea how to test anything properly. Can you point me to a resource to help me out?
Brody Miller
>Um, I have no idea how to test anything properly. Can you point me to a resource to help me out? Just pull a disk while it's running.
Ethan White
Do I need a special motherboard/RAID controller to run two hard drives in RAID 1? Or can I do this with software?
Oliver Nguyen
Depends on your OS. I've no clue about Windows, but in Linux I use software RAID for everything.
Lucas Edwards
Almost all motherboards can do it fine on their own. It can also be done with software; in linux, this is usually more reliable than hardware raid; I hear it is less reliable than hardware raid in windows, but I have no experience to back this up.
Thomas Lopez
If I just want a cheap and reliable setup to store anime can I just buy a bunch of cheap HDs and swap them in and out of an enclosure as I fill them? Or should I just raid 1 anyway?
Grayson Bennett
>When I plug it in, I can play movies, music, etc from it for about 8 mins. Then the file stops playing and whatever program I'm using (foobar2000, PotPlayer, etc) eventually crashes.
Is the drive plugged into a USB3.0 port? I have a drive like that and the issue went away when I moved it over to a USB2.0 port. Not exactly "fixed" since I have slower transfer rates, but fuck it. I have more important things to spend my time on.
Colton Wright
Look up ddrescue. Fuck with the flags a bit and you can usually get all the data off.
Gabriel Wilson
having the same exact problem OP did you drop yours recently, I think that's what caused mine to start doing it