It's about customer service, really. How good you are with words, how good you are in a room, that kind of thing. Hearts and minds, man.
Hunter Mitchell
I know, but I'm just talking about getting one. Like a help desk job?
Luis Cruz
That's what I'm doing, 70k a year.
Isaac Peterson
Be more specific than "IT".
Why are you taking the A+? Do you want to work help desk in a call center?
Carson Cruz
I wish I opened my eyes sooner about this, you don't need to fix things just speak well
Eli Ramirez
Kevin sounds like he knows what's up
Daniel Long
I want to do helpdesk.
I'm more into hardware than designing networks or servers really.
Of course, I'm willing to learn more and see how it goes.
Jacob Russell
This. People Skills. Invaluable.
Nicholas Perry
>A+ certificate >sales to IT You're crosstraining from sales calls to tech support calls. If all you're gonna do is get the worst cert in the industry you're gonna be stuck in a call center for the rest of your life.
Anthony Cooper
Yep, gotta get some more certs and training. The A+ will get you in to some tech support or PC repair companies, but the Cisco, Net, Linux and Windows certs are invaluable, imo.
I went through a 1 year ITS program, completing 8 certs. During that period, I was also studying theory like mad. Completing any online CS course I could take. That taught me C/C++, C#, Java and Python. All in all, with 2 1/2 years of work, I finally landed a cushy development job working with Java server systems.
The A+ alone won't do a whole lot for anyone, really.
Easton Cox
So basically I'm wasting my time and wasted my money?
Luke Brooks
No, not at all. What I'm saying is you need to continue your education a bit further so that you can be qualified for more serious roles. Help desk / call center stuff / pc repair jobs are okay. But if you want to develop your skills as a developer, sys / network admin, etc., you need to have more knowledge under your belt.
Aaron Cook
No, you just need to go further. Don't stop at A+.
Dominic Sullivan
None of us know what we're doing. You'll fit right in.
Camden Davis
yeah, I took the A+ because I was required to do so by my first job repairing computers at Canadian Best Buy (Future Shop) by the end of my probation.
It was hilariously out of date and totally irrelevant. I barely passed because it was memorization of shit like DOS era IRQs and Pentium 2 voltages in like 2006. but fortunately I got it before they made the certificate actually expire. Not that it ever mattered.
You can get a call center tech support job if you show basic understanding of like DHCP, DNS and walking people through their desktops to renew their IPs or whatever.
A+ is a certificate you advertise to your customers, not for hiring purposes.
Adrian Stewart
Don't listen to this guy, certificates are a meme. People argue that there are "good ones" but when it really comes down to it HR doesn't know the difference between them and the actual technical people are interested in what you know and your experience.
I mean it really depends how you wanna do your career, it's hard to just be "good enough" in IT. You need to constantly learn and evolve, having certificates don't really help with that.
The one area of certificates that might be good at Network Engineering specific: Cisco, etc.
Jeremiah Campbell
Alright, that I figured. I wouldn't want a call center because I have Crohn's and I can't sit down on the phone for hours and not get up. Help Desk is fine, however.
Understood. Are HDI certs worth it?
Well it's no different now. It expires every 3 years but usually after 3 years if you're still in Help Desk, the cert doesn't matter because you have 2-3 years of experience.
I understand that you have to learn/evolve in the field. Technology changes all the time. HR mainly just looks to see if you match up. The actual interview is when you get interviewed by your supervisor.
Cisco has a lot of value in general. Every company uses something that they make.
Adam Cox
>I can't sit down Sitting down is pretty important in most IT roles. Have you tried a standing desk? A lot of offices will provide for ergonomic accessories like that.
Easton Sanders
I actually own one at the moment. I own a Jarvis Standing desk from Fully and it's really nice.
My current job doesn't give me that option unfortunately. Call centers are usually in some small cubicle farm or in an open-cubicle farm if you know what I mean. Standing desks would be hard to come by sadly.
Thomas Nelson
You're fucked OP.
You need network certs to get any helpdesk job.
Congrats on wasting like 200 bucks for a useless exam.
Nolan Adams
Imma highjack your thread OP
I have a handful of months of helpdesk experience with my A+, but am going to get my CCNA soon. Do I stick to helpdesk for another year and some months to have a solid 2 year experience background or should I try finding a networking position asap?
Ethan Myers
Cert then go for it.
You can apply, but it isn't likely you'll get called or hired due to a lack of experience in networking itself.
Joshua Wilson
Yes.
Caleb Lee
Dude. That's exactly the same situation I'm in. I'm going to get my A+ certification among others, but, I have no experience either. At the moment, I'm also taking my bachelor's in IT as well. So, hopefully I'm not wasting my time doing these certs and the classes. I'll be doing an internship though so hopefully that will work out.
Daniel Anderson
>Image related I want one of those fucking jackets. In the future we'll live under Russian overlords anyway, so might aswell be prepared.
Jaxon Ward
Another image.
Owen Jones
>gantz she's my kinda girl
Carter White
Know where to find that jacket or what it's called?
Xavier Miller
w2c
Isaiah Long
whether it helps but I found the jacket on an russian fashion site
I got one of those in Canada paying $18/hr with my only qualifications being browsing Sup Forums.
It's better than retail, I tell you what.
Jeremiah Cooper
Another hijacker here. I actually am going to school in the fall for my bachelors degree, have a cert, and have trained in A+. I got a call from a guy today about him wanting me to be his go-to tech guy and I do have a PC repair business that I've yet to get a customer for.
He wants me to be on call and do some on-site work. Is telling him $100 per hr unreasonable? It's for a catering company.
Noah Rivera
Wow, already married at 20
Brandon Jenkins
Learn to use Linux, you'll get more money, and the Linux Foundation gives basic certs for cheap
Colton Morris
In US? Find a helpdesk job that says something about clearances
Joseph Gray
it helps when the guy has money and takes you out of your moscow shithole and takes you traveling around the world
Charles Adams
Certs help, actual hands on experience is better. Anymore college is kinda a expensive fucking waste of time. All your doing is basically getting yourself up to your neck in debit that you can't payoff till your mid 30s all for a piece of paper that you frame and never look at again. Taking b.s college classes that have nothing to do with the job/career that you want. Used to be college was useful but now "everyone and there uncle" seem to go so its almost universal as a hs diploma. "oh so you went to college for a bachelor's degree" so what, no one cares, other than the financial institution your paying all that loan money to.
Bentley Baker
...
James Gutierrez
Are you sure about that? I feel like Linux certs don't matter as much as MS or Cisco ones do.
I am a college grad, it is a meme. I majored in a meme too (communications) because I didn't get into the business school with a 3.2 GPA at the end of my sophomore year. I got about 15k in debt which isn't terrible compared to most of my peers (25-70k). Wish I did a trade or went into the military before I got sick.
Why is it so hard to get into IT jobs in your countries? In Portugal the IT companies almost jerk you off since they desperately need IT guys. I was finishing my bachelor, and I had received already around 10 work proposals, and now i'm finishing my masters and i'm already working. It's that easy.
Nolan Evans
Here in the KC area there are tech jobs (that is not call center base) that want you to have A+. Fuckin Microcenter is one of them. A+ is not just for tech support jobs.
Oliver Myers
>Its the same thing like my disgusting winter army jacket that i had in the army Why you hate yourself.