>they already fulfilled their promises
Son, I don't think you realize how a trade works.
They made a sale, it's a mutual transaction.
I'm not pledging, I'm purchasing.
I'm not filing this with kickstarter, I'm filing this with their website (store).
That is how the law works, kid.
Lets say you buy a landmower that costs £500 from a random store online.
They send you the generic "14 day warning notice" at day of sale.
14 days passes, you have not received product. Are you entitled to a refund still?
Yes.
another 14 days passes, are you entitled to a refund still?
Yes.
3 additional days passes.
Product has not been shipped, and obviously not been received.
Are you entitled to a refund?
obviously, yes. and by law after 30 days you can FORCE a refund.
sure it might be 'scummy' to file a refund against CIG, but who the fuck cares. They gotta play the rules like all other merchants.
No delivered goods (per agreement ) = refund elligble
product differs from initial agreement = refund elligble
Changing your ToS doesn't change any of this.