>Studying animation in Mexico (inb4 Carlos, I´m not Mexican) >Want to buy an Asus Ultrabook as my secondary computer for working and gaming >Phone a Best Buy in America and one of the workers tells me he doesn´t have one but he has a Dell Inspiron 15 7000 which is the ´´same thing´´ >Talk to him about specs, battery life, viewing angles, GPU, etc... >He tells me everything is pretty much the same and claims it has NVIDIA graphics >I agree and order it, wait a week for free transportation >The truck arrives and I happily go to get my package >Everything seems fine until I open the box and see it has INTEGRATED INTEL HD GRAPHICS..... 520........ >It´s apparently the cheaper model of the one that DOES have NVIDIA 960 >I only have 4 days to return it back to the US since it lasted 10 days to get here
What do I do now anons? Can I work at all with this graphic card? Can I return it to a Best Buy in this country with a scanned or digital evidence of my ticket? Can I upgrade it?
Dominic Morales
Why the fuck would you buy a laptop from the united states and not simply a graphics card for your desktop?
Nobody does any serious graphics work on a laptop.
Ryan Green
Because I don´t have a desktop yet, I bought the laptop because I travel a lot and my other one got fucked.
Aaron Sullivan
Well you're basically fucked now. I don't understand why you would simply trust a tech illiterate minimum wage salesman working at BEST BUY of all fucking places.
And no, of course you can't upgrade it.
Hunter Price
And I bought from the US because it was cheaper since I got lucky with free family transportation.
Joshua Edwards
>"I agree and order it" >trusting a normie at best buy trying to sell you shit
Evan Ramirez
There's 2 day shipping for this reason. However, it's expensive. I would call in and start shit, but you should be able to get them to send a box to ship it back in at no cost to you. Actually, why did you make a thread instead of immediately calling back?
stop posting in threads you know nothing about.
Aaron Martinez
This is what happens when you don't get a Chinkpad Anyways, check your billing, either you were retarded enough to pay without even checking the order was right or they fucked up and sent you the wrong thing
Jaxon Reed
Well, that sucks OP. Intel's HD graphics have honestly been getting better, even to the point where some people aren't even getting discrete gpus anymore on mini-itx builds and others
However, it still isn't the same as the mobile card. I would try calling best buy and explaining the situation to see if they'll cut you slack, but to be quite honest you probably won't have any luck.
PS: you know you could have bought a w520 or used dell precision workstation for half the price, right?
James Taylor
Yeah, I´m actually confused why a laptop this expensive would have an integrated graphics card, do you think I can do anything at all with this? At least until I save up for a desktop?
I will do it, my dad has the ticket although I´m not sure if you can claim such thing when the only evidence of his lie or misunderstanding was via cellphone. I´ll try to get a hold of that billing tomorrow, as I said, the only evidence to be found would be via the cellphone registry although I didn´t record anything, it´s most likely a lost case.
Joseph Myers
>Studying animation
Stopped right there. Allocate your time better OP
Daniel Jenkins
>Studying animation in Mexico >I´m not Mexican
Eli Kelly
>Doesn´t know about acquired nationality.
Dominic Russell
they may have recorded the call, but I wouldn't bet on it. You should be able to refund it, at the very least.
Oliver Barnes
>having mexican citizenship
Mason Gonzalez
you don't do anything you dumbass, your graphics are fine. just add some ram to the integrated gpu and you'll be fine
or get an external gpu if you have a usb 3.1 port or one of those thunderbolt things.
Cameron Barnes
Call manager and file formal complain against him. Make sure they cover return shipping.
Jaxson Nelson
>Doesn´t know about foreign students
Isaiah Reyes
>studying in mexico
Kevin Campbell
this
/ig/ for life nigger
Luis Reed
>being so poor you have to pay your tuition in tacos
Hudson Nguyen
>>Phone a Best Buy
John Foster
>Cheap schools with Spanish, British and French teachers
Dominic Mitchell
>>studying
Matthew Scott
>call store wanting to buy a laptop >employee outright lies and sells you a shit laptop >only have a short time to send it back or you can no longer get a refund America, Land of the Free.
Henry Johnson
If he was in america, he could simply drive to BB and complain.
Juan James
OP is a faggot. I bet you his unit has NVIDIA and he is too stupid to realize it.
Jacob Bennett
Trust me never ask the a (((Best Buy))) (((employee))) about computers. They'll tell you that a gaming pc that looks badass but has r7 240. They steal your shekels you they wanted too, research before you buy
Cooper Flores
>pic related is how best-boob employee described laptop over phone
Matthew Allen
>ordering laptop by phone
kek.
Connor Torres
You don't have to return it. They haven't sent the product you asked for if you've explicitly asked for or been told it has an nvidia GPU, and the product is therefore legally considered a gift, and the company is legally obliged to either give you a refund or send a product that does match what the service guy said; most likely the former.