>Have ASUS VG248QE >Has 3 year advance RMA included. >Be year 2, devleops minor issue. >Start RMA. >Hurr durr we're out of stock, we can only do standard RMA, the advance 'rapid replacement' doesn't exist! >We can't give you a box or a shipping label. >Contact other CS, after finding their email on the Newegg product page. >He finds stock after a couple of weeks, get new RMA. >Give Asus $280 for replacement, they waive $10 "processing fee" >Will get $280 back when I return defective monitor. >New replacement is defective out of the box, has major dead pixel issues, and color is shit. >Given shipping label. >Send it back. >They tell me they're completely out of stock, and nothing can be done for now.
cont
Ryan Perez
>Tell them to close RMA, give $280 hold back. >They tell me fine, and that I will be refunded. >Never receive a refund. >Email both reps on case. >Call in. >Oh you've been refunded user, no worries. >wtf there is a $280 gap in my bank account. >Get official RMA cancellation email, saying I HAVE BEEN REFUNDED >Money still missing from bank/debit card.
cont
Jace Hernandez
>Call bank, they say nothing incoming. >Call Asus, pajeets don't even into what is going on. >Transfer me to "supervisor" who is just another pajeet, refuses to help me. >Email both reps again, they said refund will take a few more days. >Also get random box of fucking bullshit from one of their warehouses via Fedex. >Box is huge. >Know it is from them, as it has a Asus product manual in it. >Is literally a box of trash from the floor or something. >Full of cardboard, bubble wrap, plastic wrap, and bits of cardboard.
TL:DR Asus is a bunch of fucking retards, and they sent me a box of trash because I dared to use their customer service.
1/2
Ryder Green
...
Luke Green
So you're too retarded to read shipping labels and just assume they sent you shit? And expect refunds to be instant? I mean maybe if you used paypal but CC takes at least 3 days.
Josiah Powell
>gets sent trash kek
Adrian Anderson
Never had a problem with Asus, and I've been using their hardware for over a decade.
Alexander Wright
How long ago did you get refunded? It can take as much as 7 days.
Bentley Nguyen
>Buy Swiftech H220 years ago >Sell to buddy across the street >Cooler eventually breaks so we get him a new one >Just for shits and giggles I ask Swiftech to honor their 2 year warranty even though nobody sells them anymore >Send them the box >Months pass, nothing back >I continue to email every few months when I remember it, pretending to have been waiting patiently every day >They eventually just send me a brand new H220 >mfw only have wallpapers saved
Jace Reyes
Not sure what you're talking about?
I was told I WAS refunded about a week ago.
I received a second official closed RMA/Refund today. How long should it actually take?
