So I just finished building my ryzen system yesterday and after running benchmarks i noticed my speeds were way too low CPU-Z (latest) CinebenchR15 and the AMD Ryzen Master are all reporting the same 4c8t.
Things I have tried: Updating Bios Disabling 2 cores (3+3) - wouldn't boot Clearing CMOS Booting into a fresh install of windows 10 (was using win7) Downclocking and overclocking the CPU Reseating the CPU
I'm out of ideas I can't find a single thread where anyone has had this same issue. Going to see if i can return it next week since it seems defective (Maybe AMD fucked up on the product line and gave it the wrong hardware ID?)
Gavin Torres
run cinebench and tell us how fast it goes
Nathan Lee
Arr Emm Aeh
Bentley Hill
Here is the AMD Ryzen Master screenshot
Kayden Baker
DELET DIS!!!!!!ยก!!
Jacob Turner
Boot to Linux and check there. Run top or system monitor to see if it's software or hardware problem.
Parker Anderson
Ran this earlier
Christian Garcia
why is your multiplier at x15? did you update BIOS run AIDA and check L3 if it works
it's pretty cool if one of CCX just DOA
Levi Reyes
Seems like BIOS/EFI disabled 4 cores.
Also those clocks are way too low Just return it
Jeremiah Garcia
also reset CMOS, remove battery and unplug PSU for a few minutes
Asher Morris
It's definetely not just detecting it wrong, you can tell by the cache size
I have no idea why its at x15, i cleared the cmos like 10min ago Bios is updated (and had same issue before update) I'll run AIDA now give me a min.
Andrew Bennett
Everything clearly reads 4/8 And you said 3+3 wouldn't boot. So I'm guessing just a batch that got a wrong ID
David Taylor
Op where did you buy your cpu?
Wyatt Adams
This is what I'm thinking, seems logical but I don't have any way of testing this theory it does say 1700 on the chip itself.
Justin Parker
A computer store in Australia M.S.Y (Branches all across aus)
Nathan Nelson
Some machine probably fudged up validation and mistagged it.
Just return it, how is that hard?
Charles Jones
>8 cores >what do you need 6 cores for >here's yours 4 cores
Christian Gomez
You have ryzen master set to disable 4 cores ....
Daniel Stewart
>i cleared the cmos like 10min ago with ryzen you have to remove battery for full clear there is some bullshit there that prevents true clear sometimes
Julian Baker
No I can't even uncheck them, i had this problem before i installed Ryzen master
Carter Clark
...
Luis Clark
uninstall it, go into your bios, reset defaults and then manually set the clock to 3200.
It's a problem with your mobo
Parker Hill
It might be your motherboard . I would contact the motherboard company what they think . It's highly unlikely that you have a faulty cpu , and that the motherboard is messing up somehow .
Blake Walker
Already done all of that, tried ocing it as far as 3.8 and downclocking it as low as 2.8 (just using the multiplier)
Asher Morales
It's likely reading the cache from the processor ID than a measuring API,
Ethan Jackson
Well I don't use AIDA64 So if you want me to run something else I can, i have already spent a few hours trying to figure out what the problem is and getting nowhere.
Before I return it i want to know if its a fault with the motherboard or CPU I just have no idea..
Nolan Bell
Intel processors don't have this problem.
Gavin Rogers
I'd put the blame on the motherboards, they have been less than stellar with AM4
Gavin Davis
Put it in someone else' motherboard to test you fag.
Jaxson Brown
because they only have 4 cores to begin with unless you have a large bag of shekels
Tyler Rivera
Easier said than done...
Going to have to bring my whole PC in because M.S.Y HATE giving out refunds and i don't want to return CPU if its a motherboard problem
Adam Kelly
I'm sorry your consumer right laws are so shit, I can return chips here enough time to piss everyone for the rest of week, LEGALLY at that, until I find a golden sample.
Jayden Jackson
Abuse like you described is the largest reason we don't.
Anthony Morales
Lucky bastard, I have only ONCE returned something that wasn't faulty (gpu) had to say i was getting artifacts and after they ran tests for like 2 hours i had to talk them into giving me a refund.
Jaxson Price
>protect the corps instead of the people because there's 10 assholes who are just assholes
Australia all right
Jaxon Bailey
It depends on the store more than anything though the majority of massive retailers won't give you too much hassle but stores that have very small profit margins as they are very competitive do their best to avoid refunds.
Camden Sullivan
HAHAHAHAHA, HE PAID 330 DOLLARS FOR A 4C/8T PROCESSOR?!
WHO WOULD DO THAT IN CURRENT_YEAR? (i7 intensifies)
Caleb Bailey
LIQUID COOL THIS!
William Green
What RAM did you buy btw? Looking at roughly the same build and I'm guessing any RAM with AMD in the name should be okay, yes?
