I really should post my photo so all you rude cashiers will know who I am when I hand you my hard-earned money.
You see, if you don't say "hello" and "thank you" to me, I spring into action.
These days the receipts have the cashier's name on them. Most also have email addresses encouraging the customer to give feedback. I fired off an email as soon as I got home. Then I followed it up with a telephone call.
Today as I was filing another complaint with the manager he informed me he fired the girl I complained about a month ago. This made me wonder whether I laid it on too thick.
Maybe I did -- but guess what? I don't give a rat's ass. You WILL respect me or deal with the consequences.
Today I'm back at the same Supermarket, I step in front of the cashier and no hello. Not even a grunt. It's like I'm invisible. I hand her my money. Nothing. She hands me the receipt and the change, nothing ... for me. But the white cop standing next to her she's talking to a mile a minute. Apparently she thinks a white cop trumps a college-educated black man who runs his own business.
Wrong.
When I finally get the manager on the phone he says, "I promise you, it will never happen again."
Do the math.