How would Sup Forums do Steam refunds so devs stop complaining?

How would Sup Forums do Steam refunds so devs stop complaining?

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Devs shouldn't make games that only last 2 hours and try to charge people anything higher than 5$

No refunds.

You bought it, fuck you.

it's perfect as it is

Steam refunds are pretty good right now.

>The Chinese Room
Korsakovia was the only good thing they ever made.

7 days full money back no questions asked

Shouldn't be able to refund unless you can make a case that the dev was dishonest about the product in some way

Indie dev here. I agree that refunds should be based on a percentage of playing time. However, the dev should control this as there are some rather short games out there that people can beat quickly.

Most of my games take less than 4 hours to get through with the shortest being 30 minutes. It's not fair that someone can buy my game, beat it, then get a full refund. That's literally theft.

i would do refunds in a way that kept governments from complaining that i was violating consumer protection laws

which, holy shit, is exactly what steam does

>Play for a half hour and realize I won't like the entire game
>HURR YOU FUCKING SHITLORD, YOU FINISHED 80% OF MY GAME, YOU DON'T DESERVE A REFUND
Honestly NITW has already shown that talentless hipster devs will just drag out a game's length to make sure you don't refund by hinting at something interesting hours into the game

>person plays a new first-person narrative-driven game they assume will have puzzles and good storytelling
>it has neither
>refunds the game after playing for an hour and nothing has gotten better
>"OH BLIMEY WIMEY FUCK YOU THIS IS COCKS AAAAAAA"

Then make longer games.

14 days for preowned.
God bless Australia.

> It's not fair that someone can buy my game, beat it, then get a full refund

It's not fair that i can pay 15$ for a game and then beat it in 30 minutes.
Fag.

>why is this filet mingion $100 when it takes just as long to eat at a $1 burger

That's how retarded you sound like right now

I'd increase the time frame to three hours.

I wish I could get a refund for this DoW3 beta.

So don't buy it

This same thread with the same Twitter screenshot is on here every fucking time I come to Sup Forums. Op, you are a complete fucking autist if you keep this thread made 24/7 like it seems.

1 hour = 1 dollar
If I pay 50 cents for a 30 minute game, I'm not going to refund it
If you charge more than 50 cents for a 30 minute game, you are the thief here.

Or I just make super long intros and cutscenes at the beginning ;)

If you complain about refunds we remove your game from the store (^:

It's strange in Germany you have a right to return everything you bought online,via telephone or at your own door during a 14 day time period but for some reason it doesn't seem to apply to vidya bought online... Maybe no-one went to court over it yet.

Make better games.

>Most of my games take less than 4 hours to get through with the shortest being 30 minutes.

Well, hopefully they're only a couple of dollars, or GOAT contenders.

Why? I can buy it then refund it.

Who in their right mind would buy a $100 meal

Unless I'm getting fucked by a harem of beautiful women I'm not spending that much on a shitty steak.

>food analogies

>play 10 minutes of one their games
>already 50% completed

How about no

The market determines the price, kiddo. If people think it's too expensive they won't buy it and thus I cut the price.

Plus most of my games are $10-$30

It does apply but it's civil, not federal, law so you need to take it to court yourself.

No refunds!

Says who.

If you're willing to make 2 hours long cutscenes, may I suggest taking up cinematography instead?

Then don't complain when people refund it. The customer is always right, cuckboy.

>Who in their right mind would buy a $100 meal

People who aren't poor.

I paid $50 for Breath of the Wild and put 300 hours into it.

Why can't indie devs deliver the same quality?

Are you suggesting 30 min games like Gone Home are prine cuts? A ticket to the movies is less than 10$ and thats for 90mins-2 hours

There are but they're rare
Bought FTL for 10 bux and spent 100 hours in it

Says me you played it and beat it, no refunds!

Oh nice, is that new? I know I'm supposed to get 10 days because I'm a level 4 carrot-dildo lord.

>Are you suggesting 30 min games like Gone Home are prine cuts?

Yes, to some people it is

Can we stop having this fucking thread?

>it's a Sup Forums food analogy

video games =/= movies

Steam refunds are actually perfect right now. I've bought and enjoyed way more games than before refunds were automated.

>indie
>quality

>pay $10 for a movie ticket
>get 2 hours of solid entertainment

>pay $5 for an indie game
>get a 30 minute SJW lecture

The funniest part is you think your shitty 30-minute indie shovelware is the steak in this analogy. If people are refunding the game, it's obviously the greasy burger they regret buying.

I'd pay $60 for a 15 minute game if it was genuinely the best damn experience I could have, but that would involve making an actual GAME and not some "deep" artistic crap.

>implying indie devs will ever stop complaining
sage

Maybe make a real game not a fucking 30 minute walking simulator that pretends to be 'art'.

Let's get something straight: Games will never be art.

Good games can't get refunded. Bad games can.
So when devs complain, they themselves are admitting they made a bad game.

>All these devs trying to change the refund system because the devs realize their games are short, boring, and have zero replay value
Here's a crazy idea: Maybe devs should make good games that have engaging gameplay and decent replay value so players will actually want to PLAY their games for more than 2 hours

>374674358
FOOOOOOOOOOOOOOOD

I don't think that a handful of smalltime indies bitching allows you to make a generalized statement like "Devs are complaining".

My games are highly rated and sold well. I'm not just asset flipping trash onto Steam.

I bet you never even made a game, shitlord

what do they mean by game completed, achievements/story progress? this will never be implemented over something easily quantifiable like an hour amount. i assume that twitter acc belongs to someone who makes short games and is in a whining mood

Don't start this shit

Set a limit that's equivalent to the average time a game demo lasts + 30 minutes. That should be enough time to decide.

It's more like paying $100 to eat dog shit when you can scoop some off the sidewalk.

List your games then faggot and we can see how much of a lying twat you truly are.

it's the same thread again,hey look the same devs replied with the same response.

Again

>refunds going into filters

He's right though games isn't art it's entertainment.

>The only people who have ever complained about steam refunds are hack fraud devs

Really activates those neurons

Dude, really?
>music isn't art it's entertainment
>movies aren't art it's entertainment

>Who in their right mind would buy a $100 meal
I love how Sup Forumsirgins like you fully and cluelessly admit to being poor and underage.

It should be increased to at least 1 hour per dollar cost.
>20 dollar game
>20 hours to consider a refund
The minimum a game should be genuinely enjoyable for is $1/h.

If devs are complaining, then it's probably good.

I wouldn't change a thing. If really pressed, I'd make things even more lenient (in the consumer's favor) to prove the point of how good things are right now. I fully believe that the current system is the best balance.

>incentivize developers to make the shortest games possible and to make them seem like they will be far longer

...

Bro I will pirate every game I can, and if I can't do that I'll play it for less than 2 hours and then refund it and leave a bad review on steam

If anything, steam needs to steal Origin's refund system.

These:

Return, for a full refund, within 7 days, no questions asked. Boom. All problems solved.

dejure.org/gesetze/BGB/356.html

§ 356 (5) BGB kills your right to return games to Steam.

lel, get fucked devs

I'm not gonna pay for your game only to have the buggy PoS not work and get no refund

eat my ass

i would agree with those statements.

Make a game that people won't feel the need to refund after beating?

or games that are less than 2 hours lel

>buy single players game
>install it
>close steam
>sever network connection
>launch .exe directly
>beat game
>refund on steam

No refunds for games under $5, but the grace period gets stretched to 4 hours.

I make over six figures and would never spend 100$ on a meal for myself.
What is the fucking point

Sorry but your definition of art is retarded then

I knew a bunch of quantity over quality faggots would attack this post

Listening to music is a passive activity.
Watching a movie is a passive activity.
Contemplating some poem/book/sculpture/painting/play/opera is a passive activity.

Playing video games is not.
Is dancing at a club art?
Is drinking art?
Is driving a gokart art?
Is eating art?
Is any form of entertainment activity fucking art?

Games. Will. Never. Be. Art.

Change my mind.

>buy a 60-minute long indie walking simulator
>just installing it counts as 20% of the gameplay completed

you shouldn't be able to refund games under $5

if your game is that short it shouldn't cost more than $5

It's sad that some people don't understand that a good refund policy helps generate more purchase in the long run (unless you're selling shit).

What made people use eBay more and more was the buyer protection. Likewise for all e-merchants, consumers are way more likely to spend if they know they can get their money back in case something doesn't go as expected.

It's the same for Steam, I'm more likely to drop money on games now simply because I know I can get a refund in a painless way if the game doesn't meet my expectations (or if there's technical issue with my hardware). Take the refund policy away (or make it shitty) and I'll constantly think twice before spending a dollar and that ultimately will lead me to spend less.

All big brands offering "satisfaction guarantee or 100% refund" do it for a reason. While there'll always be the 0.01% asshole saying they're unhappy just to get their money back, most people will only do so when necessary. I still believe that people using Steam refund wrongly are an extreme minority, also steam customer support will start refusing refunds if you are clearly abusing.

>make short game
>focus on making it fun instead of "checking the player's evil white privilege" or whatever is popular these days
>people don't want to refund it
>???
>profit

I think I figured out the solution to this guys.

This usually doesn't work since steam is DRM. Maybe with older titles but in that case the game is probably already like $10 you cheap fag

Plumbers don't wear ties tier intros incoming

There is no point in communicating with people like that mate.

>is dancing art
hm...

I'd actually do steam refunds in a way that would make more devs complain. 2 weeks no gameplay time restrictions.

It is a terrible waste of money put to better use, £80 for me and my fiancee is plenty and that is for two people

I think in order to refund a game, you would have to mail your cock to the devs.

>if it's passive it's art
>look how my writing skills allowed to me ditch dancing as art form because it proves you right :D
Nt

Why is it always indie developers who make shitty, short games who have a problem with steam's of refund system?

If the game you made is 2 hours or less and has zero replayability your better off just making a movie.

Make shitty indie games always refundable, no matter how long you play them.