Dealing with tech illiterates

>new client wants invoice in Excel instead of PDF so they can copy-paste the boxes
>my totals columns contain formulas (duh) so copy-pasting will fuck their shit up
>they also can't find my payment info at the bottom of the page because 1) their screen is too small or 2) they're zoomed in and too dumb to scroll down
>mfw

This is a pretty big company too.

And I mean "hello how to right click?"-tier tech illiterate.

I ignore them

I won't get paid if I ignore their retardation.

I ignore not getting paid too

I truly hate the
>I just want to make a small adjustment
crowd that proceed to sum up complicated features that require an entire redesign.

>I won't get paid if I ignore their retardation.
Then it's you who's the fucking retard.

My work is done, and all that stands between payment and non-payment is telling those fucktards "scroll down until you have seen the entire invoice".

What shithole do you live in? Teaching retards to read and use computer isn't a prerequisite for getting compensated. Unless you're literally working for peanuts, Sue them if they don't pay. Maybe that will teach them not to hire retards.

All I have to tell them is "scroll down", it's a minor annoyance, not grounds for judiciary proceedings.
Calm your tits buttercup.

Edges, edges everywhere.

Really chump, either you dont work or you have a work in which you dont have to face many people right?

Inexperienced / ignorant / pian dumb users are everywhere, from the warehouses to the most exclusive corporate offices. The real problem is that some people dont do well when they have to face their own limitations.

>every month HR manager burns a payroll backup to CD
>every month I have to go and re-educate her on how to burn a file to CD
Every. Time.

Care to reveal which company?

How in the world could a decent company employ these extremely incompetent individuals?

I worked for a family business doing their website and e-commerce a little while back and had the wife come in hysterics asking me to turn off full screen on Chrome on her macbook.

None you'd heard of, it's only relatively small. But yeah it always feels ironic when it's the same department writing "must be computer literate" on job descriptions (including their own)

Isn't it a violation of universal morality to be this stupid?

>Copy
>Paste values
>????
>Profit

>using excel to generate invoices
>not exporting to either excel or pdf from a proper invoice system not made under ms cuckoldry
>complaining that other people are tech illiterates

Unironically kys yourself OP

Says the 12 year old basement dweller who has never been paid for his shitty "Hello World" type coding.

I spend maybe two hours every month making invoices.
Excel is more than enough for me.

>>my totals columns contain formulas (duh) so copy-pasting will fuck their shit up
You can just copy the values you know. You're pretty fucking dumb for someone bitching about other people.

We get catalogues from companies we work with in xlsm. They always get blocked by our spam filter and I have to check them for macro viruses and then send them to colleagues.

They will not learn ever.

>You can just copy the values you know.
I know.

But then I also know that you can scroll down to see an entire page.

>I spend maybe two hours every month making invoices.
Then copying and special-pasting only the content in a new excel shouldn't be time-consuming. Send the new excel along with the pdf for authenticity verification (you are signing the pdfs, are you?) and Bob's your uncle.

If you actually nurtured your relationship with your clients, you would actually try to glean what are they pasting that into and export to that. It'll save them time, and they will be grateful, improving your relationship with them, and it'll save you time answering complaints.

>But then I also know that you can scroll down to see an entire page.
Never underestimate human stupidity. You do have a contact link at the top of the page, do you?

I made some PDFs for a guy and sent them to him. He says they're ok but I should send them separately, not in one email, because he needs to send different files to different people. Apparently he doesn't know how to attach a file to an email so he wants me to do it so he can just forward it.

One time I sent him a jpeg he needed for something and he asked if I could change the filename.

>"user can you translate this PDF document which has tables and columns and shit?"
>"sure, do you have the original Word doc I can work in?"
>"Sorry, no."

Two hours later.

>"user here's an updated version of the PDF. We made some last-minute changes."
>"So that means you have the original Word document right?"
>"Yeah, no, sorry."

Enjoy your supplementary translation fee for all the time I waste recreating your fucking columns and layout.

>hey user what does this pop up mean
>how do I scan this
>this printer isn't working
>what's wrong with my phone
>how do I copy/paste
Every single day.

This is the office of one of the largest resource management corps in Europe. My job isn't even IT related, I'm just a number autist. When I started working here 6 years ago, the woman who showed me the ropes commented on how fast I caught up. Didn't think much of it until they hired a new lawyer, and gave her the office next to mine. I'm at a loss for words, I just don't know how to describe how bad she is with technology. It's like one of her ancestors pissed off a gypsy, and she cursed her bloodline to never be able to use a computer competently.

She wants to spend time with you and blow your cartridge.

>If you actually nurtured your relationship with your clients, you would actually try to glean what are they pasting that into and export to that. It'll save them time, and they will be grateful, improving your relationship with them, and it'll save you time answering complaints.

They just want the item names and totals. You know, the actual invoice?

Why even live/work in these conditions? Quit your job or raise an issue with management about incompetent document handling.

What industry is your company involved in?

...

My office manages a heat/electricity production plant, corp itself has it's fingers in water, power, waste management, recycling etc.

The "I don't know how to save an image" JPEG artifacts.

Well then quit your job fag unless you enjoy working in those abysmal and, quite frankly, sickening conditions.

>implying I saved that image

>excel abuse

just why
do people like busy work or some shit?

>google hotkeys to copy results verbatim
>send them client spreadsheet
sounds like you suck at your job OP

My job isn't doing their invoice input.

>My job isn't doing their invoice input.
sounds like it is or you wouldn't be bitching

IT guy here with over 40 years experience. I do the same - fuck paying for accouting software for 3-4 invoices a month. excel template is fine.

If your pdf converter is doing it's job, they should be able to copy and paste from the pdf. try primo pdf

No, but if they can't easily use them, you might just as well have given them the invoices in Chinese-EBCDIC encoded DVI

i mean you shouldn't be doing any serious processing from documents sent by emails anyhow.

why the fuck isn't there some invoice database that you can pull data? wtf

SOUCE???

>why the fuck isn't there some invoice database that you can pull data? wtf
Because there is, and you could have rolled an alternative yourself in the time you took to bitch in this thread, you poo-in-loo maggot

>sounds like it is
No it doesn't.

Or I can just send them my fucking invoice and sit on my ass until they pay me for my work.

I have zero issues with sending them my excel, I have it saved anyway.

>No it doesn't.
Then why are you complaining? Forward it to the relevant department or do you job, loser.

>Then why are you complaining?
Not because I have to send them the excel version of my invoice, that's for sure.

Read the title of the OP, maybe that'll give you a clue.

>Or I can just send them my fucking invoice and sit on my ass until they pay me for my work.
If they can't process your invoice, you aren't getting paid, you daft git of an oaf
>I have zero issues with sending them my excel, I have it saved anyway.
Then why the fuck don't you do it you illiterate rat

>If they can't process your invoice, you aren't getting paid
Lol, wanna bet?

>Then why the fuck don't you do it you illiterate rat
But I did.

stop bitching and do your job

>>If they can't process your invoice, you aren't getting paid
>Lol, wanna bet?
Then what are you bitching about, you pussy?

Life isn't a porn set.

>stop bitching
No.

>and do your job
I did.

Tech illiteracy.

>working for people who are dumber than you
You deserve everything bad that happens to you.

>My client wants things done differently that what I want
>They are retarded

No, OP you are a fag

It is if you're creative enough

Next time, send them a printed version through snail mail.

Nice reading comprehension.

>My client wants excel instead of PDF to copy paste from, but is then unable to copy paste from the excel

It would've been much easier for them to copy paste from the PDF too, making this even funnier.

I don't give a shit about sending them the excel, I have that saved anyway.

Reason really sounds like you made it up because you are actually retarded.

As someone who's done the dirty work of trying to parse tables out of PDFs, having it as excel file would make it 900% easier. Fuck you and your "tech literacy" OP.

>Explain problem in clear English
They don't understand
>Show problem on the computer
They don't get it

Conclusion (by you): They want things done differently, it's retarded to suggest any other method

I see OP you are mad, but you are the retard, and one reply is fine, no need to reply twice.

That's what they literally told me.

I have no problem sending them the excel.
I generate the PDF based on the excel.

>As someone who's done the dirty work of trying to parse tables out of PDFs
Preaching to the coir.
See my post here: You're a retard with zero reading comprehension.

That wasn't me.

Don't kid yourself, we all can see right thou you.

Seems like all your fellow aggro posters in here think I had a problem with sending them the excel version; so no, you're not seeing right through me.

>OP is a mad turbonerd with poor language skills
>disdains language majors because "lol STEM-masterrace enjoy serving people on starbucks"
>majored in le STEM meme
>underpaid job where he competes with literally a billion pajeets
>ends up frustratedly getting paid the same a starbucks barista does, except OP has to work hard for it
>still has poor language skills because he never practiced due to his blind hatred for "le librul arts" and can't communicate properly to his clients
>blames his customers for his poor language
>shitposts on a korean modernist painting imageboard to vent
>gets told
>gets madder and shitposts more

>>underpaid job where he competes with literally a billion pajeets
>implying OP isn't pajeet

>implying implications
Pajeets still have to compete among themselves, son.

Then its your problem not theirs. Use technology to fix it.

Remember that technology alone does nothing. The power of modern technology is emergent - it comes from technology and people both working toward a common end. You need to adjust one or both to get the outcome you want. Sounds like adjusting the people side isnt in your wheelhouse, so youre gonna have to come up with a tech solution. Luckily it sounds pretty easy. Good luck

Then he isn't underpaid, he is paid the pajeet-industry-standard

Then send them the fucking file you fucking cucktard.

I agree he doesn't deserve a dime extra, but my point is STEM-toddlers get paid too little for the amount of work they do.

Falling for the STEM meme, not even once!

Are you having a nervous breakdown?

>Then its your problem not theirs
No, it really isn't.

I did.
I have zero issues with sending them the excel.

Can you not good read inglis?

>Brazil
>programmer at a big IT company
>everyone besides IT are fucking retarded and can't do shit other than reading e-mails at outlook
>and I fucking mean it, if you put Thunderbird on their PCs they wouldn't work

What do you expect? pic related

>mfw in Brazil dead obsolete outdated deprecated languages like Delphi, Visual Basic and even xBase are still mainstream
Your country is bad and you should feel bad. I regret ever even considering doing business with you monkeys.

Never used excel, can't you convert the total column to straight number?

_He_ can't

Sure, but that's not my job.

Also, if they copy-pasted out of the PDF they wouldn't have any problem.

It's just funny to me that they ask for an Excel expecting it not to have any formulas in the totals boxes.

I don't care enough to actually read your whining shitposts.

Now that you've sent them the file, shut the fuck up about your cuck problems and get ghe fuck off of Sup Forums.

Worst timeline

What sort of business did you do that involved that kind of legacy shit?

Protip: you're whining more about me than I am about the tech-illiterate clients I have to deal with.

Cry some more about your employers kid. Hope you're on their network and they fire your ass for it.

Cry some more about some anonymous poster bringing up some very minor but slightly amusing foibles.

>very minor but slightly amusing foibles
You don't sound amused, Ranjeet

>invoice system
damn, are you serious? do you also use specialized software to control your personal finances of no more than a few dozen expenditures? you autists are the funny

its a fucking invoice, theres no need for verbatim rendering of PDF and the extra, its your fault for not sending them a CSV of just the final values, are you the same breed of morons that e-mail people text messages in PDF instead of just writing it in email msg?

Why is that?

>its your fault for not sending them a CSV of just the final values
Yes, the fact that they're too tech illiterate to copy-paste values instead of formulas, or to scroll down a page to actually see the entire page is because I didn't send them a CSV.

You got me there.

The only amusement here is you crying over doing your job.

>a well-thought workflow that contemplates his clients' requirements using a spreadsheet and *GASP* a script or two
>specialized software

You're retardeder than OP

>crying
Projecting.

>OP complains about retarded people
>turns out OP was the retard

OP is always a faggot

You must have no life whatsoever to latch onto this "argument".

I brought up a mildly amusing anecdote, and you spend literally hours whining about it for some reason.

>i-are-stupid-yes-you-are-lol-i-was-kidding.png

>that they ask for an Excel
laymans are usually thinking just of grid-format data, which they assume only exists as excel, but you know better and should not be complacent with this file format abuse, you are part of the problem with interoperability

>the fact that they're too tech illiterate to copy-paste ... or to scroll down
... does not excuse you for using dumb formats for simple data, pdf, excel, bmp, doesnt matter, you are part of the problem with interoperability

So it's not okay for me to bring up someone's inability to deal with excel after specifically asking for excel, but it is okay for you to whine about my not using something other than excel to create 5-6 invoices per month?

>a well-thought workflow that contemplates his clients' requirements using a spreadsheet and *GASP* a script or two
wtf are you refering to?

No it's not. If you want to stick to excel, send them the CSV you said they wanted, or copy and special-paste the content back in.

>If you want to stick to excel
I don't.

>send them the CSV you said they wanted
They don't want CSV, nor did I say they did.